I placed an order on 4/1/20 with TLMature. Informed the seller that I had not received the order. They never answered. I informed Paypal on the 23rd Janurary and they advised me to wait until 12th Feb. and that they opened a dispute. Paypal sent me an e-mail on the 10th Feb to escalate the claim. I replyed to e-mail and asked them to keep claim open and asked for refund. They closed the case on the 12 Feb. and now I can't get to speak to anyone on the phone. about this. It's my money and I want it back. Please can anyone advise?
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