PayPal closed my case against this company, in their favor. I received an email stating my Case Resolution was decided in seller's favor and the adjudication reason was based on the valid tracking info provided by the seller. I maintain the item was NOT DELIVERED, and asked for the tracking info of the Delivery Service Provider in the State of New Jersey that the seller claims delivered this item (UPS, USPS, FED EX, AMAZON PRIME, etc.) and that PayPal based its decision on. I will personally contact the delivery service and request a conformation of the exact address they delivered it to. PayPal cannot close a case in the seller’s favor if they give a fraudulent tracking number and claim it was delivered. I can only conclude PayPal simply took the word of an unscrupulous seller without taking the time or effort to verify that the delivery service in this state even exists or verified the tracking with a legitimate delivery service in New Jersey. If there is a valid Delivery Service in New Jersey as the seller claims it will be easy to contact them and determine if in fact they made Any Delivery for the Seller, and obtain any valid information they have about the MISSING ITEM! If there is no such delivery service or if the delivery service was never charged with delivering my item then PayPal used fraudulent information provided by the seller to make a determination about my case in the seller’s behalf. If that is the case and PayPal is an honest and legitimate company then I should in all fairness receive my refund. This is not about the money or the refund anymore. It is about honesty, integrity and the reputation of a company that prides itself as a trusted guardian of the consumer’s funds in America. I certainly hope I haven't been misled by more than just the seller involved in my case.
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