I bought a massager through Facebook before christmas, I thought using PayPal my purchase would be safe. The item that arrived was nothing like what I ordered! I asked for a refund via Resolution centre and they said I needed to send it back. I tried to send it back but the return address was in Chinese. PayPal said they would translate it for me but never did and then sent me a Refund denied email due to no proof of return postage. They are a joke and a nightmare to get in touch with! I wont buy anything using PayPal again because they protect you against nothing!
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