I opened a dispute because I paid for a 12 month subscription and the subscription has made changes and since closed their email. I tried emailing them numerous times to ask for 7 months worth of my money back before they closed their email and I cannot contact them at all. I opened a dispute but was denied because I did not cancel before the payment came out of the bank last June, I appealed to explain further but within 2 minutes was denied again. However, the merchant have not fulfilled their agreement and I have only received 5 months and have no way of contacting this merchant any longer. I don't know what I should do next. I am owed £56 and it looks like Paypal disagree. Should I call Paypal to speak with them directly?
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