As a new seller, I recently lost two disputes almost $400 worth of gift card, because buyers pulled their money back after they reported to their financial institution as an authorized transaction. I provided as many evidences as I can to prove how transactions were done and what the conversations were. However, Paypal recently notified me that they lost both cases. I don’t understand why Paypal can lose a case like this. This is clearly a scam. If I use VPN to purchase gift card on Ebay, I could make a fortune, and Paypal can’t do anything about it. I understand I can’t assume everyone does this way. There must be some stolen credit cards. But as a seller, how would I know this. I must admit I’m new seller, I didn’t know Paypal doesn’t cover digital gift cards. I guess Paypal already know they will lose all the cases that involve digital transaction. In this situation, who is going to protect seller? Seller is innocent here. Do we simply just take all the responsibility on this type of transaction? This is not fair at all. I read other pages in this forum, lots of people were having same feeling about this. There was no any reason why or how they lost their cases. Were my evidences not convincing enough or just a simple email exchange between bank and Paypal will never work? Sorry about my grammar, I’m just very angry, and want to express my feeling here.
... View more
