I think it's ridiculous that we, as the people who essentially keep company's like Paypal (etal) running, have to spend countless and frustrating hours TRYING to get help from the 'Institutes' when we have been scammed or duped out of our money! Especially when online shopping is becoming the preferred way of shopping and we have NO CHOICE but to PREPAY for an order and, TRUST the seller to be HONORABLE...! Then, adding to THAT gamble … we feel it necessary to APOLOGIZE for any "harsh language" we express when expressing our CONCERNS and COMPLAINTS! PayPal is indeed, in need of an upgrade to be PROTECTIVE of their Company AND their Customers …! Get on a Pride Parade, PayPal! I applaud you SOEKS1 and hope you actually got a satisfactory resolve?
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