PayPal Community

(SOLUTION) This company stole money from my paypal account and I finally got reimbursed. What I did was open a case as "not received item" with paypal. you may need to phone them to do this and ask them to do it for you if you've already has your case denied. I did this and they could not provide proof that I had received an item, and I was reimbursed. I urge everyone to try this! It will take around 10 days before you get your money back but it worked for me. ... View more

(POSSIBLE SOLUTION FOR REFUND) I had £94.95 stolen from this company, after days of useless phone calls and cases being denied, a woman at paypal told me on the phone she will change the case from "unauthorised payment" to "Not received item". Now it's up to <removed> to provide "proof" within 10 days that I received my item or I should be refunded. And since I didn't actually order or receive any item, my hopes are pretty high that I'll get refunded after 10 days. I recommend other people who've had the same bad luck as me try this. Open a case as "Not received item". ... View more

Just happened to me as well, £95 taken from my account. And reading the replies I can assume it'll happen again and paypal will deny it. What the hell... ... View more