PayPal Community

“ Seller fake goods is not against the law in China so if you want to take private legal action against them for selling fakes then it wouldn't work.” I don’t want to take legal action, I want my money back because I did not receive the item I ordered. “ Also if you go back to that Ebay auction you will see the 'item location' would be your own or another country BUT if you click and check out the sellers feedback which you should do before you bid I bet you would see the seller was registered in China.” The seller is registered in Australia and has 98% positive feedback, even people who have bought these bottles have given them positive feedback. “ In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country.” The seller is registered as an Australian seller and said it was being sent from within Australia. They also said it was genuine. It is counterfeit and not even from my country. I specifically purchased from this seller because it said they were Australian and because of the high feedback. Since then I have read of dozens of cases of PayPal allowing scam artist sellers to list counterfeit goods and sell in other countries. It is a common scam to sell a fake item in another country and make the buyer send it back. I am disgusted in PayPal’s willingness to assist scammers. ... View more

@sharpiemaker I used the online chat tool and the rep told me I had to send it to the return address even though the return address is in a different country from where it was sold, and there is nothing that can be done about it. I called PayPal and I was told that the item HAS to be sent to China even though it was purchased from within Australia ... View more

@sharpiemarker    I can't upload anything to the case, it only gives me the options to "upload tracking information" or "cancel case":( ... View more