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since ‎Mar-02-2018
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Re: Problem Resolution Center

by Moderator not_here in PayPal Reporting
‎Oct-22-2018 01:56 PM
‎Oct-22-2018 01:56 PM
Hi @BomeeBam   Unfortunately this forum is for PayPal's Reporting features, which doesn't include the Resolution Center. In order to receive a better response you can post this question in the Disputes and Limitations forum. In addition, you can always Contact Us in regards to your account issue.  Thanks, Christina  ... View more

Re: JPdollar

by Moderator not_here in PayPal Reporting
‎Oct-22-2018 01:31 PM
‎Oct-22-2018 01:31 PM
Hi @JPdollar,    Unfortunately, this forum is for PayPal Reporting issues. You'll find if you post this question in the general My Money forum you may get a better response. If you'd like more information regarding your specific account issue, you can always Contact Us.   Christina  ... View more

Re: What is the "issue" ? Foreign hacker, Paypal g...

by Moderator not_here in REST APIs
‎Oct-22-2018 12:55 PM
‎Oct-22-2018 12:55 PM
Hi @JGrit   I'm sorry to hear that you're having issues trying to transfer funds. Unfortunately, as @kernowlass stated, Customer Service would be the best place to find out exactly why you are facing these issues. If you'd like to learn more about Account Limitations, we have information in our Business Resource Center.    Christina  ... View more

Re: Recording transactions in UTC time

by Moderator not_here in PayPal Payments Standard
‎Oct-22-2018 12:47 PM
‎Oct-22-2018 12:47 PM
Hi @r_hof   Unfortunately, that option is not available. I will take your use case and create a feature request for Product Development to add this. I apologize for any inconvenience this may cause in the meantime.  Christina  ... View more

Re: The "Remodel" of your entire Website since ear...

by Moderator not_here in Suggestions for PayPal
‎Oct-19-2018 02:40 PM
‎Oct-19-2018 02:40 PM
Hi @AZDesertRat   I definitely want to listen and push change within PayPal to improve the merchant experience. I will also take your feedback on the accessibility of the site when it comes to the font and ask that we improve this as well.    Again, I do apologize for the negative experience you've encountered when trying to use the site. I'll make sure that your feedback is seen by the right folks to make a change. Thanks, Christina  ... View more

Re: The "Remodel" of your entire Website since ear...

by Moderator not_here in Suggestions for PayPal
‎Oct-18-2018 09:27 AM
‎Oct-18-2018 09:27 AM
Hi @AZDesertRat @WWLA @RCF1,   I sincerely apologize for the inconvenience we have caused with the enhancements to the website. I will take your feedback and work with the teams to address these key issues you've identified. Please check back here for updates.   Thanks, Christina  ... View more

Re: Paypal Site Error

by Moderator not_here in Sandbox Environment
‎Oct-17-2018 12:02 PM
‎Oct-17-2018 12:02 PM
Hi @Druglessss   I would suggest you post this question in the My Account section of the community as it's currently in the wrong area. Also, for a quicker response please provide the steps you are taking to receive the error. If you still find you are having issues, you can always Contact Help.  Christina  ... View more

Re: We aren't able to process your payment with pa...

by Moderator not_here in Payments Archives
‎Oct-10-2018 12:14 PM
‎Oct-10-2018 12:14 PM
Hi @aarambh @sarahwagemans   I'm sorry to hear that you are having troubles while checking out with PayPal. For the issue you've described, you would need to contact our team members to understand why this happening.    Note: the status of this post is being declined as this forum is for ideas on how we can help improve our documentation and merchant integration services and features.   Thanks, Christina  ... View more

Re: MoneyPool API - Status changed to: Delivered

by Moderator not_here in REST APIs
‎Sep-17-2018 10:11 AM
‎Sep-17-2018 10:11 AM
Hello @wechel   I apologize for the delay. Unfortunately, we do not have an API available with this feature but we have added it to the Money Pool roadmap to create in the future. In the meantime, we do provide the ability to share a money pool. In order to do so, you'd follow the steps below:    Log in to your PayPal account (cannot be a business account, has to be a personal account). Create a money pool. Go to your created Money Pool. Click the FB/Twitter to share a link Hope this helps!   Christina  ... View more

Re: MoneyPool API - Status changed to: Investigati...

by Moderator not_here in REST APIs
‎Sep-07-2018 11:20 AM
‎Sep-07-2018 11:20 AM
Hi @wechel,    I'm researching this for you and I'll let you know once I hear anything in regards to your request.    Christina  ... View more
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