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since ‎Feb-05-2018
Country: United Kingdom
Type: Business
mikewz
mikewz Contributor
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Re: How to test upcoming subscription changes (dro...

by mikewz Contributor in Sandbox Environment
‎Feb-21-2019 07:25 AM
‎Feb-21-2019 07:25 AM
Hi @not_here ,   Many thanks for collating these answers, they have been very helpful, and thanks also for pushing to get these changes into the Sandbox for us to test.   A follow-on question - Given that the subscription "modify = 2" button will no longer be supported what is the new recommended way for us to upgrade users midway through their subscriptions/? Additionally is there a confirmed release date for the changes yet? The guide at https://www.paypal.com/us/smarthelp/article/important-notice-regarding-upcoming-subscription-changes-ts2239 states "March 2019" but it would be helpful to know exactly when the changes will be rolled out so we can prepare and then monitor.   Thanks, Mike. ... View more

Re: How to test upcoming subscription changes (dro...

by mikewz Contributor in Sandbox Environment
‎Feb-01-2019 02:49 AM
‎Feb-01-2019 02:49 AM
Thanks for your checking with the teams @not_here and getting back to me - much appreciated.   I have some follow-on questions which I was hoping you might be able to help with.   Specifically, if a user is part way through an existing subscription and they modify their subscription (using modify=1 or modify=2):   Is the old subscription cancelled immediately or will it run until the end of the billing cycle? When that old subscription is cancelled will we receive the normal subscr_cancel and subscr_eot IPN notifications? Is the new subscription setup immediately? Is payment take for the new subscription immediately? How is payment for the new subscription calculated - is it a pro-rata'd payment, or the full cost of the new subscription? Is a subscr_signup IPN notification sent for the new subscription? Also, please can you ask the development team to consider making this change available for testing in the Sandbox ahead of the rollout to production?   This is a breaking change to the API, and for merchants to have our first visibility of the change in production is not ideal. We can make changes to our applications to anticipate these changes, but it is highly risky for us not to be able to test those changes. ... View more

Re: How to test upcoming subscription changes (dro...

by mikewz Contributor in Sandbox Environment
‎Jan-31-2019 08:36 AM
‎Jan-31-2019 08:36 AM
Hi @not_here,   Thanks for looking into this. Just wondering if there was any update as this change is due to go live in production tomorrow?   Thanks, Mike. ... View more

How to test upcoming subscription changes (droppin...

by mikewz Contributor in Sandbox Environment
‎Jan-30-2019 08:56 AM
‎Jan-30-2019 08:56 AM
Regarding the upcoming changes to PayPal Payments Standard Subscriptions features as outlined in the "Important Notice regarding upcoming Subscription changes" at:   https://www.paypal.com/us/smarthelp/article/important-notice-regarding-upcoming-subscription-changes-ts2239   Please can you advise how we can test these changes ahead of their rollout on 1st February?   We have attempted to test within the PayPal Test Sandbox at https://www.sandbox.paypal.com but this appears to be using the current behaviour (i.e. allowing subscription modifications).   @MTS_Chad @MTS_Kyle @MTS_Max @MTS_Roy @MTS_Tom @not_here- Can you help?   Thanks. ... View more
Labels:
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  • Recurring Payments

Re: GDPR - Where can I get a Data Processing Agree...

by mikewz Contributor in Payflow
‎May-21-2018 04:20 AM
1 Kudo
‎May-21-2018 04:20 AM
1 Kudo
@MTS_Ciaran Thanks for looking into this for us. With the GDPR deadline just a few days away now is there any update from PayPal on the availability of this agreement? ... View more

Re: GDPR - Where can we get a PayPal Data Processi...

by mikewz Contributor in Payflow
‎May-15-2018 01:39 PM
1 Kudo
‎May-15-2018 01:39 PM
1 Kudo
Tagging @MTS_Ciaran , @MTS_Jennifer and @PayPal_david in case you may be able to assist with this enquiry? Thanks.   ... View more

GDPR - Where can I get a Data Processing Agreement...

by mikewz Contributor in Payflow
‎May-15-2018 03:47 AM
1 Kudo
‎May-15-2018 03:47 AM
1 Kudo
We are a Payflow/Website Payments Pro Business customer in the UK getting ready for GDPR compliance and as part of our legal obligations for GDPR we need to ensure PayPal provides us with a signed contractual agreement in its role as a "Data Processor" on our behalf (please see https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/accountability-and-governance/contracts/ for further information).   We have been in touch with aam-support[at]paypal.co.uk to request this agreement and they have not been able to advise where we can get it.   Please can you clarify where we can get a signed DPA from PayPal ahead of the impending GDPR implementation deadline of 24th May? ... View more

Re: Upcoming Change to PayPal Subscriptions

by mikewz Contributor in PayPal Payments Standard
‎May-03-2018 04:11 AM
‎May-03-2018 04:11 AM
Hi,   @MTS_Ciaran - Was this changed rolled out yesterday? We are still seeing profiles in the S-XXXXXXXX format and not the new I-XXXXXXXX format. Also I could find no mention of the change at https://www.paypal-status.com/bulletin/production   If it has been postponed again please can you let us know when the new proposed implementation date is?   Thanks. ... View more

Re: Upcoming Change to PayPal Subscriptions

by mikewz Contributor in PayPal Payments Standard
‎Mar-20-2018 05:36 AM
‎Mar-20-2018 05:36 AM
@MTS_Ciaran Thanks - I had a few questions I was hoping someone may be able to help with:   Is there a Sandbox we can use to test these upcoming changes in a development environment (to simulate the IPN's etc)? Are any updates required to our existing PayPal button code (generated previously from the PayPal site)? Where will the status for this migration be posted (so we can check for progress, issues etc)? ... View more

Re: Upcoming Change to PayPal Subscriptions

by mikewz Contributor in PayPal Payments Standard
‎Mar-16-2018 06:20 AM
‎Mar-16-2018 06:20 AM
Was this change rolled out yesterday (15th March)? I ask because we are still seeing new subscriptions being created with the "S-XXX" style. ... View more
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