That's a tough one to answer. So PayPal offers buyer and seller protection. If a buyer feels like the service provided or item given was not what was expected they are able to open a case against the seller. As to how PayPal decides the victor, that i don't know. Its easier when we're talking about items and not services. But the point is, either party can't just take the money back, PayPal opens a case, hears both sides of the story before the verdict is given
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