PayPal Community

Hi Keithlenz, Thanks for posting in the forum and apologies for the delay in getting back to you. It sounds like your account is not set up in Philippines, as you mention that there was a charge of 100 PHP, which would be the temporary charge applied to confirm the card.  Please bear in mind that the option to verify a bank account is not available in Philippines at this time. You can use the bank for withdrawals but since it wouldn't be available as a funding source, you won't need to confirm it.  Thanks, Jessica ... View more

Hi Dkjack94, Thanks for posting in the forum and apologies for the late reply. Sorry to hear that you feel that way. I understand the frustration that this has caused but please note that if there are not features affected in your PayPal account, the review can take a few weeks.   Rest assured that once the information is reviewed by the relevant team, they will update you by email. In the meantime, you should still be able to use your account without issues.  Thanks, Jessica    ... View more

Hi Monliza, Thanks for posting in the forum and apologies for the delay in getting back to you. Sorry to hear that this is happening. One option to provide information about your payments would be to send an email from the Contact us tab, providing information about the transactions.   If you still need assistance regarding this, you can also reach out to us via Facebook https://www.facebook.com/PayPalUK or Twitter: @AskPayPal and we will follow up.   Thanks, Jessica     ... View more

Hi Dejunkt, Thanks for posting in the forum and apologies for the delay in getting back to you here. As you mention, there was an issue that was affecting email notifications. This was investigated by our team and has been resolved.   I am sorry to hear about the inconvenience that this caused. If you need us in the future, you can also contact us on Facebook https://www.facebook.com/PayPalUK or Twitter: @AskPayPal and we will follow up. Jessica  ... View more

Hi again Leomontreal, Sorry to hear that this hasn't been resolved.  In this case, the best option may be to give us a call.  You can get our phone number by clicking on the ‘contact’ link at the bottom of any PayPal page. You can choose continue as guest when prompted to log in.  This will be the easiest way to ensure that you can access your account as soon as possible. Thanks, Jessica ... View more

Hi Azlanthaproduct and Rjayne, Thanks for posting in the forum and apologies for the delay.  Sorry to hear that this is happening. Have you tried a different browser or clearing cookies & cache? This may help in some cases.   Jessica  ... View more

Hi Sonnyblack,   Welcome to the community and apologies for the late reply.  For PayPal Credit related questions, the best thing would be to contact the Credit team on 0800 368 7155.    Thanks,   Jessica  ... View more

Hi ThePanda, Thanks for posting in the forum and apologies for the delay. The name in the bank has to match the name registered on the PayPal account so it is not advisable to add financials under someone else's name, I am afraid.    Jessica   ... View more

Hi Sesily1000,   I am glad to hear that. Again, sorry for the delay. If you need us in the future, you can also reach via Facebook, Twitter: @AskPayPal or from the Contact us option in your PayPal account.    Thanks,   Jessica ... View more

Hi Chaithu, Thanks for posting in the forum and apologies for the delay. This is a UK community forum and it sounds like you may be based in India. However, in general, the name in your bank should match the name registered on your PayPal account.  If you initiated the bank confirmation process, the deposits can take up to 6 working days to appear on your statement.    You can review your bank statement or contact your bank to find out the exact amounts of these deposits. With this information, you can complete the confirmation process online. Here’s how: Log in to your PayPal account. Click Wallet near the top of the page. Click Ready to confirm on the bank account that you're going to confirm. Enter the exact amounts of the 2 deposits. For example, if the amounts you received are 0.12 and 0.07, enter 0.12 and 0.07. Click Confirm. If you have any problems confirming your bank account, the best option would be to reach out us from the Contact tab at the bottom of the page.  Jessica ... View more