You and I apparently got the same e-mail. I really thought they had my problem fixed. Nope, just another lie, this time in writing. I was thankful that at least I had a balance to work with and the balance might even be correct. For 4 months my balance was either not available via the phone or incorrect. My card will eventually be put in the freezer too. Perhaps I will call one more time and have customer service walk me through the process of looking at my statement online. I will be willing to bet that I will get the same promise of "it will be fixed in 7 days" The last two times I asked if they would mind me recording the conversation. The customer service representative said OK. I might combine all the "7 days" together and play them back to the rep asking which 7 days applies. I've got to add some humor to keep from losing my temper with the customer service representatives as I know it is not their fault. I was looking back over all my call records and I found that my PayPal credit card problem began the last week of August, 2010. Four months of aggravation, four months of lost PayPal sales on eBay, four months of lost rewards, four months of 7 day promises......
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