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Le Forum de la communauté n’est pas disponible pour les nouveaux messages ou les réponses; les articles précédents restent disponibles pour vérification. Afin de connaître les options d’assistance complètes, rendez-vous sur PayPal.com/HelpCenter

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since ‎Jan-22-2024
mhelmntrs
mhelmntrs Contributor
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Re: How to appeal to PayPal to enable developer fe...

by mhelmntrs Contributor in Sandbox Environment
‎Jan-22-2024 10:25 PM
‎Jan-22-2024 10:25 PM
If you're facing issues with PayPal's developer features not being available in Egypt, you can try the following steps: 1. **Contact PayPal Support:** Reach out to PayPal directly through their support channels. You can submit a support ticket or try reaching them through email or phone. Explain your situation and inquire about the possibility of enabling developer features for Egypt. Be sure to provide specific details about the limitations you're facing. 2. **Developer Forums:** PayPal has a community forum for developers. You can visit the [PayPal Developer Community](https://www.paypal-community.com/t5/PayPal-Developer/bd-p/developer) and post your question or concern. PayPal developers and representatives often participate in these forums, and you may receive guidance or insights into your issue. 3. **Social Media Channels:** Some companies, including PayPal, actively monitor and respond to customer queries on social media platforms. You can try reaching out to PayPal's official social media accounts to express your concern and seek assistance. 4. **Escalate Through Your Payment Provider:** If you're working with an external payment provider, you can request that they escalate the issue on your behalf. They may have direct contacts or channels for communication with PayPal that could help resolve the situation. 5. **Check for Updates:** Policies and features can change, so periodically check PayPal's official documentation or announcements for any updates regarding developer features in Egypt. Remember to clearly outline your need for developer features, emphasizing the impact on your business. While there's no guaranteed outcome, these steps may help you engage with PayPal and seek a resolution to the issue you're facing. ... View more

Re: How can we get PayPal and Club Express- to onl...

by mhelmntrs Contributor in PayPal Payments Standard
‎Jan-22-2024 10:24 PM
‎Jan-22-2024 10:24 PM
The communication of payment data between PayPal and Club Express is typically managed through the integration and settings within the Club Express platform. Here are steps you might consider: 1. **Club Express Settings:** Check the payment integration settings within your Club Express account. There might be an option to specify whether you want to receive gross or net amounts. Adjusting this setting could address the issue. 2. **PayPal API Integration:** Review how Club Express integrates with PayPal through API. Sometimes, PayPal API calls allow you to specify the information you want to receive. Check if there are settings related to gross or net amounts in your PayPal API integration. 3. **Contact Club Express Support:** Reach out to Club Express customer support for assistance. They may have specific recommendations or insights into how to configure the integration to meet your requirements. 4. **PayPal Payouts:** If Club Express allows it, you might explore PayPal Payouts API, which allows you to send payments to multiple recipients in a single call. This way, you could specify the net amount for Club Express. 5. **Custom Development:** If the existing options don't meet your needs, you might consider working with a developer to create a custom solution that handles the PayPal data in the way you want. Always ensure that any changes you make comply with PayPal's policies and terms of service. Additionally, before making any adjustments, it's advisable to consult with your technical team or Club Express support to avoid unintended consequences in your system. ... View more

Re: Internal Server Error 500

by mhelmntrs Contributor in SDKs
‎Jan-22-2024 10:23 PM
‎Jan-22-2024 10:23 PM
The error message you're encountering, "INTERNAL_SERVER_ERROR," indicates that there's an internal service error on PayPal's side. This is not something you can fix directly, as it's related to PayPal's servers. Here are a few steps you can take: 1. **Wait and Retry:** Internal server errors are often temporary. You might want to wait for a bit and then try your request again. 2. **Check PayPal Status:** Check if PayPal has any ongoing issues or maintenance. They sometimes provide updates on their service status page. 3. **Review API Integration:** Ensure that your API integration is correct and up-to-date. Sometimes changes in the API or incorrect configurations can lead to errors. 4. **Contact PayPal Support:** If the issue persists, consider reaching out to PayPal's technical support. They can provide specific information about the error and guide you on resolving the problem. Remember to check for updates or announcements from PayPal regarding any service disruptions or changes that might be affecting your integration. ... View more

Re: Payment Voucher Code

by mhelmntrs Contributor in Products & Services
‎Jan-22-2024 10:23 PM
‎Jan-22-2024 10:23 PM
If you're expecting to receive a voucher or discount code from PayPal for a purchase, the process can vary depending on the promotion or offer. Here are general steps you can take: 1. **Check your Email:** PayPal often sends promotional emails with discount codes or vouchers. Look in your email inbox, including spam or promotions folders, for any communication from PayPal related to the voucher. 2. **PayPal Offers Section:** Log in to your PayPal account and check if there is a specific "Offers" or "Deals" section. Some promotions and vouchers may be visible there. 3. **Transaction Details:** If the voucher is related to a specific transaction, you can check the details of that transaction within your PayPal account. Sometimes promotional offers or discount codes are provided there. 4. **Contact PayPal Support:** If you can't find the voucher or discount code, consider reaching out to PayPal customer support. They can assist you in locating any promotional offers associated with your account or transaction. Remember that the process might vary based on the specific promotion or offer you are referring to. If you were informed by PayPal that the voucher would be applied automatically during checkout, and it hasn't happened, contacting their support would be the most direct way to resolve the issue. ... View more

Re: Paypal savings

by mhelmntrs Contributor in Wallet
‎Jan-22-2024 10:22 PM
‎Jan-22-2024 10:22 PM
As of my last knowledge update in January 2022, PayPal doesn't offer a traditional savings account with beneficiary designation like some banks do. PayPal primarily functions as a payment platform, and the funds in your PayPal account are not treated in the same way as a traditional savings account. If you're looking to designate a beneficiary for your PayPal account, it's essential to check the latest policies and features directly on the PayPal website or contact PayPal customer support. They can provide you with the most accurate and up-to-date information on account management and beneficiary-related options. Keep in mind that financial services can evolve, and it's advisable to verify the current procedures with PayPal. ... View more

Re: Transfer USD to U.K. Sterling using IBAN Numbe...

by mhelmntrs Contributor in Transactions
‎Jan-22-2024 10:21 PM
‎Jan-22-2024 10:21 PM
As of my last knowledge update in January 2022, PayPal primarily operates using email addresses for payments and not directly with IBAN details. However, your friend can send the money in US dollars to your PayPal account, and you can then initiate a currency conversion within PayPal to convert the funds to UK Sterling. To receive the money in your UK bank account in GBP, you would link your UK bank account to your PayPal account. Once the funds are in your PayPal account, you can transfer them to your linked bank account and PayPal will handle the currency conversion. Please note that services and features may change, so it's advisable to check the current PayPal policies or contact their customer support for the most up-to-date information on transferring funds between different currencies and bank accounts. ... View more

Re: money request link that split income between t...

by mhelmntrs Contributor in Transactions
‎Jan-22-2024 10:20 PM
‎Jan-22-2024 10:20 PM
As of my last knowledge update in January 2022, PayPal primarily handles payments between PayPal accounts. If you want to receive payments and split the amount between two PayPal accounts, the senders would typically need PayPal accounts. However, for a more up-to-date and accurate answer, I recommend checking the latest features and options on the official PayPal website or contacting PayPal customer support. They may have introduced new features or services that allow non-PayPal users to make payments or facilitate splitting funds between multiple accounts. Always use official and secure channels to explore these options. ... View more

Re: Transfers

by mhelmntrs Contributor in Security and Fraud
‎Jan-22-2024 10:20 PM
‎Jan-22-2024 10:20 PM
This scenario is likely a scam. Legitimate transactions do not typically require payment in gift cards for any reason. Be cautious and do not send any money or gift cards. Scammers often use various tactics to trick individuals into sending them money or valuable items. If someone is genuinely sending you money, they should be able to do so through secure and conventional means without requiring payment from you upfront. Always verify the legitimacy of such requests and avoid sharing sensitive information or making payments in situations that seem suspicious. ... View more

Re: [Removed]

by mhelmntrs Contributor in Managing Account
‎Jan-22-2024 10:19 PM
‎Jan-22-2024 10:19 PM
To create a PayPal account, follow these steps: 1. **Visit the PayPal website:** Go to the official PayPal website. 2. **Click on "Sign Up":** Look for the "Sign Up" or "Create Account" button on the homepage. 3. **Choose Account Type:** Select the type of account you want to create - "Personal" or "Business." 4. **Provide Email and Password:** Enter your email address and create a password for your PayPal account. 5. **Complete Personal Information:** Fill in your personal information, including your legal first and last name, address, and phone number. 6. **Link Bank Account or Credit/Debit Card:** PayPal will ask you to link a bank account or credit/debit card to your account. This helps in making payments and receiving funds. 7. **Confirm Email:** PayPal will send a confirmation email to the address you provided. Click on the link in the email to confirm your email address. 8. **Verify Identity:** In some cases, PayPal may ask for additional information to verify your identity. This could include uploading a photo of your ID or linking a bank account. 9. **Set Security Questions:** For added security, you may need to set up security questions or two-factor authentication. Once you've completed these steps, your PayPal account should be set up and ready to use. Remember to review PayPal's policies and terms of use. ... View more

Re: how do i reset the account verification proces...

by mhelmntrs Contributor in Managing Account
‎Jan-22-2024 10:17 PM
‎Jan-22-2024 10:17 PM
If you're facing issues with the address verification process on a platform, it's recommended to reach out to their customer support. Explain your situation, and they might provide alternative solutions or guide you through additional steps for verification. Most platforms have support teams to assist users with identity verification concerns. ... View more
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