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since ‎Oct-11-2023
Kavyar
Moderator Kavyar
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Re: Im am a developer and i am having issues getti...

by Moderator Kavyar in Sandbox Environment
‎Feb-26-2024 08:23 AM
‎Feb-26-2024 08:23 AM
Good day @TimmyGolding    Thank you for posting to the PayPal community.   I kindly request you to create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: PayPal subscribe button not showing up on mobi...

by Moderator Kavyar in PayPal Payments Standard
‎Feb-26-2024 06:55 AM
‎Feb-26-2024 06:55 AM
Good day @ryangilchrist    Thank you for posting to the PayPal community.   I believe you are referring to PayPal Website Payments Standard (WPS) is a legacy integration.   Important: We recommend our merchants to integrate our latest Subscription (Smart button) product.   Please follow the below steps via your PayPal account.    Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select button type "Smart Subscription">>Explore subscription features >> Create plan >> fill the required details.   (Or)   You can also integrate using PayPal Subscription REST API. To learn more about this, please look at the Subscription Developer Docs.   You can find the documentation at the following URL: Subscription Developer Document    To integrate subscription, please use the following link-  https://developer.paypal.com/docs/subscriptions/integrate/    If you are using smart subscription button and are still experiencing issues, I kindly request you to create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: payment button error with return variable

by Moderator Kavyar in PayPal Payments Standard
‎Feb-26-2024 06:18 AM
‎Feb-26-2024 06:18 AM
Good day @huho    Thank you for posting to the PayPal community.   I believe you are referring to PayPal Website Payments Standard (WPS) is a legacy integration.   Important : Yes, we recommend merchants to integrate our latest PayPal Checkout (Smart button) product.   To ensure a seamless transition, I suggest using the following URL:   https://developer.paypal.com/integration-builder/ to generate the button code required for your website. This will help you take advantage of the advanced features and improved functionality offered by  PayPal Checkout (Smart button).   Additionally, before you begin coding, it is essential to familiarize yourself with some key points. To gain a better understanding of these points, I urge you to refer to the following link:   https://developer.paypal.com/docs/checkout/standard/integrate/#link-knowbeforeyoucode.   For additional information, please visit the following links.   https://developer.paypal.com/docs/checkout/   https://developer.paypal.com/demo/checkout/#/pattern/server    If you are still experiencing issues, please create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Checkout page language issue

by Moderator Kavyar in REST APIs
‎Feb-25-2024 06:26 AM
‎Feb-25-2024 06:26 AM
Good day @marcopassarelli    To address the error you encountered, which is caused by missing information in the request.   I would like to provide you with guidance on how to customize the locale of the buyer's checkout experience by passing a locale code to PayPal.   To determine the locale for the checkout page, PayPal takes into account the following factors:   The shipping address country provided by the merchant in the request.   The country obtained from the locale code parameter passed by the merchant.   The country of the currently logged-in user.   The merchant's country.   In cases where this information is not available, PayPal uses the default locale codes.   For more detailed information, please refer to the provided guide at the following link - https://developer.paypal.com/reference/locale-codes/   Please follow the instructions above and attempt the process again.   If you are still experiencing issues, please create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: in sandbox, cannot create a "but now" button

by Moderator Kavyar in Sandbox Environment
‎Feb-24-2024 08:45 AM
‎Feb-24-2024 08:45 AM
Good day @huho    Thank you for posting to the PayPal community.   I believe you are referring to PayPal Website Payments Standard (WPS) is a legacy integration.   I would like to suggest that you try again by clearing browser's cache and cookies.   Important : Yes, we recommend merchants to integrate our latest PayPal Checkout (Smart button) product.   To ensure a seamless transition, I suggest using the following URL:   https://developer.paypal.com/integration-builder/ to generate the button code required for your website. This will help you take advantage of the advanced features and improved functionality offered by  PayPal Checkout (Smart button).   Additionally, before you begin coding, it is essential to familiarize yourself with some key points. To gain a better understanding of these points, I urge you to refer to the following link:   https://developer.paypal.com/docs/checkout/standard/integrate/#link-knowbeforeyoucode.   For additional information, please visit the following links.   https://developer.paypal.com/docs/checkout/   https://developer.paypal.com/demo/checkout/#/pattern/server    If you are still experiencing issues, please create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Using the REST API, when capturing payment, th...

by Moderator Kavyar in REST APIs
‎Feb-24-2024 08:40 AM
‎Feb-24-2024 08:40 AM
Good day @DSOP    Thank you for posting to the PayPal community.   I wanted to provide you with some guidance regarding capturing the payment. In order to properly capture the payment, it is essential that you pass the payment source details as "card" in the request body.   Please ensure that you include the following information in your request:   Guide link - https://developer.paypal.com/docs/api/orders/v2/#orders_capture!path=payment_source&t=request   If you are still experiencing issues, please create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: Checkout page language issue

by Moderator Kavyar in REST APIs
‎Feb-24-2024 08:33 AM
‎Feb-24-2024 08:33 AM
Good day @marcopassarelli    Thank you for posting to the PayPal community.   I have successfully tested the request you provided in our local environment, and it is working properly on our end.   I would like to suggest that you try again and double-check that you are using the correct credentials when making the create order API call.   If you are still experiencing issues, please create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: How can i get capture details before make paym...

by Moderator Kavyar in NVP/SOAP APIs
‎Feb-24-2024 08:31 AM
‎Feb-24-2024 08:31 AM
Good day @rachnachoudhary    Thank you for posting to the PayPal community.   I understand that you are looking to retrieve capture details before the payment is successfully completed. Unfortunately, this is not possible. However, I have an alternative method for you to obtain the order details.   To fetch the order details, please use the following link: https://developer.paypal.com/docs/api/orders/v2/#orders_get   To ensure a successful order completion, please follow the steps outlined below:   Merchant should first perform Create Order API( https://developer.paypal.com/docs/api/orders/v2/#orders_create) call and then redirect the customer/buyer to "approve" URL.    Once the order is approved by the customer/buyer, merchant should perform CaptureOrder ( https://developer.paypal.com/docs/api/orders/v2/#orders_capture) API call and customer/buyer should pass the valid funding source.   If you are still experiencing issues, please create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.   ... View more

Re: How to Process PayPal Subscription Refund With...

by Moderator Kavyar in REST APIs
‎Feb-24-2024 08:28 AM
‎Feb-24-2024 08:28 AM
Good day @Davidwesa    Thank you for posting to the PayPal community.   In order to suspend your subscription, please utilize the following link - https://developer.paypal.com/docs/api/subscriptions/v1/#subscriptions_suspend   Additionally, if you wish to cancel your subscription, kindly use this link - https://developer.paypal.com/docs/api/subscriptions/v1/#subscriptions_cancel   Please note that while you are able to cancel your subscription, we regret to inform you that refunds are not available.   If you are still experiencing issues, please create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Re: PAYMENT.CAPTURE.PENDING

by Moderator Kavyar in REST APIs
‎Feb-23-2024 09:36 AM
‎Feb-23-2024 09:36 AM
Good day @Shaayggsbshs    Once the payment for an order is successfully captured, you, as the merchant, will receive the payment. This means that the funds will be transferred to your account.   Sincerely, Kavya PayPal MTS   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more
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