PayPal Community

Hello @down-shifter, Welcome to the PayPal Community Forum! Thank you for reaching out. I am sorry to hear that you did not receive a full refund for a recent Purchase Protection Claim. I can understand the importance of receiving a full refund. If you did not receive the correct refund amount or do not agree with the case outcome you may be able to Appeal the Case Decision. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns.  - Alessandra ... View more

Hello @emcfarland60, Welcome to the PayPal Community Forum! Thank you for reaching out I can certainly understand the importance of having a refund complete in a timely manner. Here is a Help Center article with additional information in regards to The Status of My Refund. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns.  - Alessandra ... View more

Hello @RobertPeruzzi, Welcome to the PayPal Community Forum! I am sorry to hear that you have been charged a Cash Advance fee by your card issuer, I can certainly understand the importance of having this issue reviewed in a timely manner. Here is a Help Center article with additional information in regards to Cash Advance Fee's. Additionally, since this is a fee charged by your card issuer directly, you may be able to contact them for additional assistance. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns.  - Alessandra  ... View more

Hello @Invnce, Welcome to the PayPal Community Forum! I can certainly understand the concern with a fee being charged to a PayPal Credit account. Here is some additional information on PayPal Credit. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns.  - Alessandra ... View more

Hello @rahhil28, Welcome to the PayPal Community Forum! I am sorry to hear that you have had a negative experience with a recent refund. I can certainly understand the importance of having this issue reviewed in a timely manner. Here is a Help Center Article with additional information on how to Check the Status of a Refund. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns.  - Alessandra ... View more

Hello @jsacks44, Welcome to the PayPal Community Forum! Thank you for reaching out, I am sorry to hear that you have had a negative experience with a recent online transaction. Here is some information on How to Dispute a Payment. Additionally here some information on Account Security and tips on how to Avoid Scams. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns.  - Alessandra ... View more

Hello @captains66, Welcome to the PayPal Community Forum! I am sorry to hear that you are having trouble accessing the Resolution Center. When an error like this occurs it is advised to clear the cache and cookies on your current browser. Additionally, if you are using the PayPal app, please check to ensure there is no device or app updates that are required. If the error continues I advise to contact our Customer Service team directly for additional assistance. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns.  - Alessandra ... View more

Hello @DoK, Welcome to the PayPal Community Forum! I can certainly understand the concern associated to having a duplicate charge on your bank account account. When it comes to PayPal Pay in 4 the initial transaction will reflect as a pending authorization. Typically a pending authorization will be removed from a bank account within 24-48 hours. However, if the pending status continues I advise to contact our Customer Support team directly for additional assistance. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns.  - Alessandra ... View more

Hello @Saad33, Welcome to the PayPal Community Forum! I am sorry to hear that you have had a negative experience when using PayPal. I can certainly understand the concern associated to the current error message you are receiving. For this error, I advise to contact our Customer Support team directly so that they can further assist with available options. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns.  - Alessandra  ... View more

Hello @63r41d97, Welcome to the PayPal Community Forum! I am sorry to hear that you are unable to access a PayPal account. There could be a variety of reason why this would happen. If you are logging in from a new device or location or you are attempting to access the account from an unsecure network. This typically can be resolved by contacting our Customer Service team for additional assistance and verification. Thank you again for reaching out on the PayPal Community Forum, I hope the information provided is able to assist with your concerns.  - Alessandra.  ... View more