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since ‎Apr-08-2021
pkkh
PayPal Employee pkkh
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Re: fees

by PayPal Employee pkkh in PayPal Basics Archives
‎Apr-10-2021 07:30 AM
1 Kudo
‎Apr-10-2021 07:30 AM
1 Kudo
Hi @aboanas    I see you've questions about PayPal fees. I want to inform you that PayPal does not charge any fees on personal transactions within your country. However, if you've received the payment as 'Goods and service', there would be a small fee charged. However, if you face any issues with the transaction, you will be protected under PayPal purchase protection program. For more information related to fees, you can refer to the Article.    Thank you Punith  ... View more

Re: Paypal email

by PayPal Employee pkkh in Managing Account Archives
‎Apr-10-2021 06:56 AM
‎Apr-10-2021 06:56 AM
Hi @hannavedua    I understand you would like to contact PayPal regarding your account. Please click on the Contact Us option and at the bottom of the page you will be able to find the available contact options for your regions. Choose from the available options so that a specialist will be able to help you.    Thank you Punith  ... View more

Re: PayPal balance

by PayPal Employee pkkh in My Money Archives
‎Apr-10-2021 06:53 AM
1 Kudo
‎Apr-10-2021 06:53 AM
1 Kudo
Hi @Phillip321    I see you've questions about PayPal balance and withdrawing funds to your Bank account. You can find your PayPal balance when you click on the 'Wallet' option. Also, you can withdraw the funds to your bank or eligible debit cards. For more information, you can refer to the Article.    Thank you Punith ... View more

Re: Guarantee

by PayPal Employee pkkh in PayPal Basics Archives
‎Apr-10-2021 06:48 AM
1 Kudo
‎Apr-10-2021 06:48 AM
1 Kudo
Hi @Metrologize    I see you've questions about PayPal buyer protection program. I want to inform you that you will be covered under the Purchase protection program if you pay for the transaction as 'Goods and service'. For more information you can refer to the Article.    Thank you Punith  ... View more

Re: paypal fees

by PayPal Employee pkkh in PayPal Basics Archives
‎Apr-10-2021 06:31 AM
1 Kudo
‎Apr-10-2021 06:31 AM
1 Kudo
Hi @Shai818    I see you've questions regarding PayPal fees. I want to inform you that PayPal fees are charged when you receive a payment as 'Goods and service'. Also when you're trying to withdraw funds to your bank or card instantly. I am afraid there is no option to delay the fee or exclude it. For more information on PayPal fees, you can visit our website and click on 'Fee' option at the bottom of the page.    Thank you Punith  ... View more

Re: Resolution

by PayPal Employee pkkh in Disputes and Limitations Archives
‎Apr-10-2021 06:26 AM
1 Kudo
‎Apr-10-2021 06:26 AM
1 Kudo
Hi @jenkinsneal46    I am sorry you're facing issues with Resolution center. Please try with trouble-shooting steps like clearing cache-cookies and logging in to a different browser. If you're facing issues with your app, please check if the app has been updated.   Thank you Punith ... View more

Re: Is this a Fraudulent Transaction? Notification...

by PayPal Employee pkkh in PayPal Basics Archives
‎Apr-10-2021 03:43 AM
‎Apr-10-2021 03:43 AM
Hi @Temp20210409A    I see you've questions about a notification you've received. I want to inform you that, when you receive an email from PayPal, you can also check the same by logging in to your PayPal account under notifications. If you're unable to validate, you can report it. For more information, you can refer to the Article.    Thank you Punith ... View more

Re: Refunds!

by PayPal Employee pkkh in Payments Archives
‎Apr-10-2021 03:28 AM
‎Apr-10-2021 03:28 AM
Hi @Wilma2005    I see you've questions about a purchase you've made. I want to inform you that, if you have paid for the transaction as 'Goods and service' you will be protected under PayPal purchase protection program. For more information, you can refer to the Article.    Thank you Punith  ... View more

Re: Receive money

by PayPal Employee pkkh in Payments Archives
‎Apr-10-2021 03:10 AM
‎Apr-10-2021 03:10 AM
Hi @Nguyenthimai    I see you're concerned about a payment you're supposed to receive. I want to inform you that, when a payment is sent to your PayPal account, though it is not completed immediately, you will always be notified and receive an email confirmation about the same. Also, you should be able to see the payment under 'Activity' page Without validating these information, please do not ship or deliver any product.    Thank you Punith   ... View more

Re: Payment not received

by PayPal Employee pkkh in Payments Archives
‎Apr-10-2021 02:59 AM
‎Apr-10-2021 02:59 AM
Hi @shelley05    I see you're concerned about receiving money. I want to inform you that, you will have to confirm your email address and phone number with PayPal in order to receive payments. Also, if you've questions about verifying your account, please refer to the Article.    Thank you Punith ... View more
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