PayPal Community

Hi @chrissiejones99 Welcome to community forum. Please see the link below to learn more about purchase protection. https://www.paypal.com/nz/smarthelp/article/does-paypal-cover-my-purchase-if-there's-a-problem-faq645?app=searchAutoComplete Thank you. ... View more

Hi Badbone2, Welcome to community forum. Please click the link for further assistance on sending money. https://www.paypal.com/us/smarthelp/article/how-do-i-send-money-faq1684 Thank you. ... View more

Hi @Villaabbatis01, Welcome to community forum. Thank you for your time helping our hospital workers. Did you transfer the money from your paypal balance to the bank? May i know what is the status of the transaction? ... View more

Hi @Tom3412, Welcome to community forum. We dont ask for your social security number via email. Please click the link below to spot fraudulent email. https://www.paypal.com/us/smarthelp/article/how-to-spot-fake%2C-fraudulent%2C-spoof%2C-or-phishing-emails-faq2340?app=searchAutoComplete Thank you. ... View more

Hi @AllThatChonk, Welcome to community forum. Im sorry to hear that you can't process a payment using your preferred cards. Please try to log out, delete cache/cookies and log back in then try to proceed with the payment. If this will not work, please login on your Paypal account, go to Message Center. Then choose the option for Chat. Our friendly customer support teammates are willing to assist you to check your account. However due to coronavirus (COVID-19) safety precautions, we currently have limited customer service staffing so wait times may be longer. Thank you for your patience. ... View more

Hi @Marion552, Welcome to community forum. If you have a specific question about your balance or about your transaction, kindly log in to your Paypal account, go to Message Center. Then choose the option for Chat. Our friendly customer support teammates are willing to assist you. However due to coronavirus (COVID-19) safety precautions, we currently have limited customer service staffing so wait times may be longer. Thank you for your patience. ... View more

Hi , Welcome to community forum. I understand that its really hard to spot a fraudulent website nowadays. If you don't receive the item that you ordered, or it shows up significantly different from its description, you may qualify for Purchase Protection. Please click the link below to know more about the PayPal Purchase Protection. https://www.paypal.com/us/smarthelp/article/does-paypal-cover-my-purchase-if-there's-a-problem-(purchase---buyer-protection)-faq645 Thank you. ... View more

Hi @Aimeelepilow, Welcome to community forum. Im sorry to hear that your husband was unable to log in. Feel free to message us through facebook or twitter so we can check your account. You can send us a personal message from our facebook or twitter pages. https://www.facebook.com/PayPal and @AskPayPal for Twitter Thank you. ... View more

Hi @Carly-dunn1 Welcome to community forum. Im sorry to hear that someone constantly asking you to send money. However we dont have a feature to block someone who sends money request. You might consider changing your email address. You can definitely remove them from your contact list. Please follow the steps on how to remove contact from your PayPal address book 1. Go to Send and Request. 2. Click Contacts at the top of the page. 3. Select the contact you'd like to remove, then click Remove this contact. Thank you. ... View more

Hi @MaMango, Welcome to community forum. Receiving money through PayPal is easy. To receive money through PayPal, someone must send a payment to your email address. We'll send a message to that email address to let you know someone has sent you a payment. Please also ask the sender if they send it to the correct email address. Sender can check their activity log, select the specific transaction and click view details to determine if they send the money to the correct email address. Please click the link below for more information on how to receive money through PayPal. https://www.paypal.com/us/smarthelp/article/how-do-i-receive-money-through-paypal-faq1750?app=searchAutoComplete Thank you. ... View more