PayPal Community

Hi @Leec1993    Good day! For details about the refund process please visit the link below. https://www.paypal.com/uk/smarthelp/article/FAQ1212 Hope this helps! Stay safe. ... View more

Hi @jjjjjjjjjjjcher      Good day! I highly suggest to wait for the money to be transferred to your bank. Hope this helps! Stay safe.  ... View more

Hi @Gayden93    Good day! First I highly suggest to contact the seller directly for your item that you didn't receive. In the event that you would not get any response from them, you may file a dispute with PayPal. I have found an article that may help. Please visit the link below. https://www.paypal.com/uk/smarthelp/article/what-if-i-didn't-receive-my-item-or-it's-not-as-advertised-faq1344 Hope this helps! Stay safe.  ... View more

Hi @Drew8303    Good day! I have found an article that may help. Kindly visit the link below. https://www.paypal.com/us/smarthelp/article/why-is-my-withdrawal-from-paypal-on-hold-faq3334 Hope this helps. Stay safe. ... View more

Hi @kiara222      Good day! I have found an article that may help. Please visit the link below. https://www.paypal.com/au/smarthelp/article/how-do-i-link-a-bank-account-to-my-paypal-account-faq686 Hope this helps! Stay safe. ... View more

Hi @Janja1      Good day! I have found an article that may shed some light with this matter. Please visit the link below. https://www.paypal.com/si/smarthelp/article/where-is-my-refund-faq1212 Hope this helps! Stay safe. ... View more

Big scam , not happy whatsoever!!!!! My son trusted paypal. sent trainers to buyer. whom agreed 1200 as they were limited edition. He received the trainers via Ups in Croydon! Third party sent money and then asked for money back! My son only 17 and being raised correctly sent the money back as he naively assumed this 3rd person was also scammed ! I believe it was a set up . Won't use PayPal in future. the support is poor as is the service . I've a good mind to report this to the police . But I'm aware that's pointless ... View more

@charmanderrr  @Aisha6    SOUNDS LIKE THIS SCAM, CHECK IT OUT.   SCAM. They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally. No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk/spam folders. You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you. It will say the buyer has paid ...you won't have been paid. They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen. Paypal NEVER tell you to send an item before the payment is showing in your paypal account. Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory. ... View more

@masonoire    If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card. Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long. (Can vary according to country though). https://www.paypal.com/uk/smarthelp/article/FAQ1212 ... View more