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since ‎Mar-26-2020
jamie716
PayPal Employee jamie716
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Re: Two businesses, do I need to fill out TWO appl...

by PayPal Employee jamie716 in PayPal Basics Archives
‎May-06-2020 05:09 PM
‎May-06-2020 05:09 PM
Hi @daveking2 ,    You would need to fill out two applications, so that you can supply each business' EIN. Please visit www.paypal.com/ppploan.    Best of luck! Jamie ... View more

Re: Paycheck Protection Application - Application ...

by PayPal Employee jamie716 in Merchant Products and Services Archives
‎May-06-2020 05:04 PM
‎May-06-2020 05:04 PM
HI @taylerwal ,   I would suggest visiting www.paypal.com/ppploan and downloading the PPP Calculator.  On the second tab is documentation required.  You can fill out your 1040-C and submit with your application, even if you've not filed yet.  Otherwise, I would suggest supplying your 2018 return along with 2019 payroll processing data or bank statements.   Best of luck! Jamie ... View more

Re: how to check ppp loan status

by PayPal Employee jamie716 in PayPal Basics Archives
‎May-05-2020 12:28 PM
‎May-05-2020 12:28 PM
Hi - If you applied for a PayPal Paycheck Protection Program loan, you can check the status at my.loanbuilder.com ... View more

PPP loan - error on my application

by Hughdad1 in Products & Services Archives
‎Apr-27-2021 07:31 AM
‎Apr-27-2021 07:31 AM
Hi, I received a PPP loan through PayPal using my calculated 2020 taxes (which I have not filed yet). I just realized there was an error in the calculations which understated my gross revenues. I calculate that I would have been approved for an additional $13,000 in the PPP loan I received. Is there a way to have this reviewed and adjusted? Thanks ... View more

Re: Working capital

by PayPal Employee jamie716 in Business Tools Archives
‎Apr-14-2020 03:15 PM
‎Apr-14-2020 03:15 PM
Hi @Avist5004 ,    Can you please expand on what help you need?  For PayPal Working Capital, please visit: https://www.paypal.com/workingcapital/ ... View more

Re: Payments to working capital

by PayPal Employee jamie716 in Merchant Products and Services Archives
‎Apr-08-2020 11:44 AM
‎Apr-08-2020 11:44 AM
Hi @Masseysmusic ,    Yes, this is coronoavirus relief.  PayPal is proactively suspending PayPal Working Capital repayments for customers in FEMA declared disaster states for 30 days.  Your payments will automatically resume after that 30 days.  If you wish to have your repayments turned back on before then, you can contact PayPal Working Capital customer service for assistance.   Be well!   Jamie ... View more

Re: Paypal Working Capital

by PayPal Employee jamie716 in Merchant Products and Services Archives
‎Apr-08-2020 11:40 AM
‎Apr-08-2020 11:40 AM
Hi @LRD47 ,    If you have a PayPal Working Capital business loan, you can request a 30 day payment holiday by logging into your account and clicking on Working Capital.  There is a learn more link at the top of the page.  Otherwise, please call the PayPal Working Capital team between the hours of 8am-7pm CST.  Learn more about working Capital here: https://www.paypal.com/us/workingcapital/   Best of luck,  Jamie ... View more

Re: Working Capital Repayments

by PayPal Employee jamie716 in Merchant Products and Services Archives
‎Apr-08-2020 11:36 AM
‎Apr-08-2020 11:36 AM
Hi @0241Tactical ,    PayPal Working Capital repayments have been paused for many businesses that reside in states under FEMA declaration.  The payment holiday would last 30 days and then payments would be turned back on.  If your payments were paused, but you wish to turn them back on, you may contact the PayPal Working Capital team for assistance.       ... View more

Re: Shenzhen Sumewey IAT

by PayPal Employee jamie716 in Merchant Products and Services Archives
‎Apr-08-2020 11:34 AM
‎Apr-08-2020 11:34 AM
Hi @Flowers-Hope ,   I'm sorry to hear of this situation.  I would suggest that you first attempt to contact the seller to resolve the issue with them.  Many times, these things are a simple mistake and can be cleared up.    If you are unable to resolve the issue, you can file a dispute for the item not being as described.  Please visit the help center here for more information on filing a dispute: https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-described.-should-i-open-a-dispute-faq1344   Best of luck,    Jamie ... View more
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