Payment Holds/Pending for items already paid for and shipped...what the heck is the holdup? I

wolfchyld00
New Community Member

please tell me how to get my money? buyer paid, seller shipped...back in October... yet Payment is STILL pending...what gives. He got his Item, now I want paid simple as that. PayPal verified him so...and think I'm actually paying for this

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2 REPLIES 2

bobup
Contributor
Contributor

I have had a payment to me as seller "pending" since October 24. I don't know what to do. Could the buyer have disputed the payment with his bank?

 

I receive reached out to the seller but haven't heard, so don't know if this is a buyer or PayPal issue. Is there a living human being to talk to?

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sandypurins
Advisor
Advisor

PayPal will release the funds after 21 days, or... after the buyer leaves positive feedback or 3 days after PayPal can confirm delivery of the item.

The policy is called the eBay Item Hold policy... it was announced in January, 2008 and implemented in April, 2008. Go here...

https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/sell/SaferPayments-outside

and here...

http://pages.ebay.com/sell/update08/rewardsfaq/index.html#27

to read more about the policy.

When listing an eBay item, you are warned that your payment may be held. The following text appears on the eBay Sell Your Item form...

Select at least one approved electronic payment method listed below.

  • Learn more about recent changes to the eBay Accepted Payments Policy.

  • PayPal may delay the settlement of funds to ensure smooth transactions.
    - Learn more about PayPal's Payment Holds Policy.

    Here's a screenshot...

     

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