Can't Pay: "Your request could not be processed at this time"

Searcher7
Contributor
Contributor

I have two eBay items I need to pay for, but when I attempt to I get the following message with no explaination:

 

"Your request could not be processed at this time."

 

Does anyone know why this happens?

Thanks.

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16 REPLIES 16

coppertack
New Community Member

Seems to be happening all over again im trying for the last four days to pay for items as well.

Funny a few days before all was perfect no problems then this just when i am badly stuck!!

Anyone having the not accepting payment at this time senario since about 31st october 2011

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on7L
Contributor
Contributor

I also have the same problem... I hope they can fix it soon...

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nanasv
Contributor
Contributor

I´m having the same problem


" Error Code #10417 "

 

I´m confused and scared, what´s going on? help please!

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nanasv
Contributor
Contributor

Hello guys, after some long research i found my particular problem,, hope i can help!

it´s possibly due to some sort of issue on your internet connection (my case) that caused a bug on the procedure to pay the bill...

 I believe this bug sort of made paypal try to pay it twice since it failed the 1 time... I´m not an expert and i dunno if it´s the right terms used, bottom line, because of the conection, it caused a delay on payment and by the time it was trying to be finalized, it sort of **bleep**ed up and payed double, but as a kind of precaution thing (security) your credit card company blocked the card (possibly only for international purposes), and marked all your attempts to pay it as only a try out, not completing the transaction!

Wtvr.. lol, so, what you need to do? Contact your credit card costume service by phone, explain then trough all the situation, make sure you point out that you need to unblock your card for international purchases. The attendant (should) will possibly  try to confirm some of the recent transactions, so make sure you have ur paypal account oppened. After u confirm them, they will proceed to unblock it Smiley Happy  yay

I also tried to make sure no fraud or cloning  thing was tried on my card causing them to block, just for relieve! The attendant said it was not the problem, by the end of the phone call my account was unblocked! That´s possibly the solution... I´ll make sure now to only attempt to pay my purchases with stable connection, to prevent it from happening again. I recomend also contacting your sellers to explain then the delay on payment, so they don´t feedback you badly! Excuse my poor english (I´m not american) and sorry if already posted, or anything, just tried to be helpful! Hope you can solve all the issues 🙂

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navtaz
Member
Member

Hi there.. If you read through the forum you'll see that there are many possible reasons for this error to pop up..

The reason I figured out in my case was that the security of my internet connection caused this issue.

On the same computer I got on my office's Secure VPN and then opened paypal there and was able to make the payment.. 5 minutes latter when I got off the secure VPN and on the normal internet I was unable to make another purchase again.. I'm not sure if getting on a secure network solves your problem but could be one of the many reasons why it occurs.. All the best 

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starkian12309
Member
Member

I have the same problem here. I´ve bought may things before without problems on ebay and other sites.

 

Is there anything I can do?

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mr_lambo
New Community Member

Having the same problem right now...

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