Negative balance

[Kaykay110]

I got a refund the other day from something I gave back to a company and everything went smoothly and now PayPal is saying I’m 100 in negative balance but the only transaction after that is $10 for apple

[kernowlass]

@Kaykay110 

Your best bet is to reach out to customer services.

We can tell you how to clear the negative balance but not what caused it.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.