Money showing up in transactions, but is not available wallet?

[SHARONLIM_5482]

The money I received in transactions is showing up in transactions, but is not available for transfer in my wallet?

[PayPal__Jyoti]

Hello @SHARONLIM_5482  

Thanks for visiting PayPal's Community Forum.

I do understand that you have a concern with the transaction not reflecting in your PayPal wallet. Please reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page to get help with your issue. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).

Hope this helps you!

Warm Regards,
Jyoti


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[kernowlass]

@SHARONLIM_5482 

1.  Are the funds showing as pending or on hold? 

2. Do you have a bank account linked and if so do you have the auto transfer of funds available in your country?

3. Has the balance been used for another transaction instead of your normal funding source.

@PayPal__Jyoti 

Do you try and answer the question or just refer everyone to customer services? If so why bother having a forum?