How can I "unattach" my bank IBAN from my old PayPal account that I lost access to?

Afternoon1111
New Community Member

I used to have PayPal account. Sadly I've lost my SIM card long time ago and my number is gone - including my PayPal Account. Now I've created new account, but I cant connect NEW account to same IBAN, what can I do to recive my money? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Afternoon1111 



You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.






Advice is voluntary.
Kudos / Solution appreciated.
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