Cant add my credit card to my new account which was used by an other account?

frankgyorgy
New Community Member

I cant add my credit card to my account, because it was added and removed later from an another account. When i want to add it to my new acc, it says i cant do it, because its still added to that particular account when its not. What should i do? I already waited 72 hours.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@frankgyorgy 

 

Maybe ask customer services to add it for you?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.




Advice is voluntary.
Kudos / Solution appreciated.
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