Available Balance not updating.

CoffeeMugger
Contributor
Contributor

I received a payment this morning and the transaction says it's completed under Recent Activity.

Under Cash Flow, the money that was transferred to Paypal this morning was added to Money in, but not to balance.
My balance always updates right after I make a transfer, but it's been close to an hour and my available balance still says $0.00.
I made a transfer just a few days ago and there was no issue. 

I'm not sure if this is related, but the website for me has been glitching out a little bit. I tried logging out and logging back in, but that didn't help.

 

Any advice is appreciated.

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32 REPLIES 32

tetjct12
New Community Member

Same here! Received money from a coworker for my daughter's bake sale. It shows the money was sent to me and I got a notification from the app, but my balance doesn't reflect the payment. I have never had this problem before. 

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burgundyb
New Community Member

It looks like this is happening to everyone. Anyone hear any updates from Paypal?

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Cbertalot
Contributor
Contributor

Having the same issue. Usually funds show up right away. Which all of the information and emails say that the money is there except it is not in my available balance. The AI chat wont load and tried calling the number but get a busy tone.

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giulx23
Contributor
Contributor
guys, i think it’s starting to work again!
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Folf
Contributor
Contributor

same, THEY BETTER FIX THIS! their support line is down too apparently

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xxPROXxx
Contributor
Contributor

This happened to me today after years of receiving payments from a company I've been working with. I kept refreshing my browser, closing and relaunching the phone app and after two hours, i saw notifications that i needed to first, verify my email, then confirm my identity.  I don't recall if i had done this before so i completed the process, scanned my ID and took a photo and then voila, 10 min later the money showed up in my balance.

 

Check your msg and alerts to see if you have a similar notice.

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SauceFarm
Member
Member

same issue here

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dz99ls
New Community Member

 Seems like this is a major issue currently. I have 2 completed transactions yet my balance hasnt updated 

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univerz3x
Member
Member

ive had three transactions that haven't reflected upon my PayPal balance. they need to get this under control immediately. 

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josewxx12
Member
Member

I have the same problem, right on the day I'm going to buy EA FC 25

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