Added card to old account, deleted that account, and now i cant use it on new account

help_me13
Contributor
Contributor

We had an old pay pal account. i added my card, but because of a different billing address the card was unusable. So we deleted the old account and I made a new one. But I didn't remove the card from the old account and now when i try to add it to the new account it says its already on a pay pal account. please help

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@help_me13 

 

Why didn't you just update the billing address?

Anyways you can't remove it from a closed paypal account so you would need to contact customer services and see if they can remove it for you?

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.