Hello @DayahdrB
Welcome to the PayPal Help Community and thanks for posting here!
I do understand your concern regarding your refund related case to which you are expecting PayPal's decision. Please refer this article on how you can appeal PayPal’s decision on your case www.paypal.com/cshelp/article/help230 . You can reach out to our team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team by clicking the contact us option at the bottom of PayPal page.
Hope this information helps,
Jyoti
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