If I have move country, and still have balance in my account , can I transfer it to my new account ?

OW999
New Community Member

HI, I have noticed if we have moved country, we cannot use the original account


As the card details (billing address) will be a new address which country would be different

 

What do I do with if I still have balance in my account , can I transfer it to my new account ?

 

Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@OW999 

 

Paypal is country specific so if you move countries you have to close your old Paypal account and open a new Paypal account registered in the country where you now live. You would then need to add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.


Advice is voluntary.
Kudos / Solution appreciated.
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