Asks to add a card when paying but it is already linked

nastishkaaa
Contributor
Contributor

Hello, my card is already linked to my account and in August I sent money from it and everything was fine.

Now, when sending money, it asks to link the card, but it is already linked. When I try to tie it, it just throws me out.

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1 REPLY 1

PayPal_Shradha
Moderator
Moderator

Hello @nastishkaaa,

 

Welcome to PayPal Community Forum and thank you for posting! 

 

We are sorry to hear that you are facing issue while paying using PayPal. Kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

 

Hope this helps!

 

Warm Regards,

Shradha

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