charged more in the pay in 3 parts feature

chloegoncalves
New Community Member

Hi i ordered something on payapl which was £270 in the pay in three parts feature however the full thing has been taken out of my account

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1 REPLY 1

Heer_S
PayPal Employee
PayPal Employee

Hi @chloegoncalves 

Thank you for the post. I understand you are concerned about the Full payment on Pay in 3. I suggest you to check the Activity log for the transaction details. It can be an authorization for the order which reflects with the complete payment. You can check the card statement for the payment debit(please do not consider authorization on card statement). It should be the first installment(not full payment). For more help, please contact PayPal support.

Thank you

Heer

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