Refund from seller

Bmb83
New Community Member

The seller is refunding my money . My bank card was stolen and I had to get a new one that is different than the one I paid with . Same bank just new card with different numbers . I have Cash app and purchased through paypal . Ty

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Bmb83 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


Advice is voluntary.
Kudos / Solution appreciated.
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