I have a refund pending for over 5 days now. I received an email from the seller that the funds refunded left their account as soon as it was made. Is this the case? What could cause the delay? Does this need to be chased with the seller or PayPal?
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
