Pending Refund

Stucker75
New Community Member
I was basically scammed by a seller. After 40+ emails with the company they agree to refund my money. However the refund has been showing as pending for 4 days now. When will I get my money back?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Stucker75 

 

Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/cshelp/article/where-is-my-refund-help130




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