Payment request pending - should I ship the item?

[nobrainer7]

Sent a payment request to someone I sold a product to. They said they paid but a day later the payment is still pending and I have not received it. I also got an email about their payment and it said "Information on how to complete this transaction will be received shortly". I have not received any such information however. I'm confused as to whether I should ship the item to them. Please help.

[kernowlass · Accepted solution]

@nobrainer7 

Is it pending ON your paypal account OR are you just relying on a paypal email saying that its pending??

Only any pending payment would SHOW on your paypal account.

If the latter be aware of this scam   >>>>

SCAM.

They ask you to send a money request so that they can then send you fake paypal emails.
They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.