Need help with cancelling transaction

[jjones444]

I sent money to an acct where the receiver cannot access their acct anymore. How can I get the money sent back if he isn't able to initiate the action?

[kernowlass]

@jjones444 

How did you send it?

Goods/services or friends/family?

What does it say on the transaction on your side,, ie pending/unclaimed/payment or sent?