My account is negative

[trungphung]

i got money send at 05-05-2022. This money is completely legal and i already withdraw it after that. but now 06-29-2022. I have negative money in my account. because they refund this money

[kernowlass]

@trungphung 

Sorry too little information for us to advise, did you lose a dispute or claim?

[trungphung]

i lose 191usd

[kernowlass]

@trungphung 

Can't read that and has you have not said what happened then can't help you sorry.

Your best bet is to contact customer services.

[trungphung]

1 people send money for me at May 05 2022 with family and friend payment. but now he refund it and my paypal is debited. 

[kernowlass]

@trungphung 

Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so.

A buyer would not be able to open a Paypal dispute for non-receipt of item or item not as described as they would have no Paypal buyer protection.

However they can still open a dispute for an unauthorised transaction OR do a chargeback (via their card issuer) and you may well lose as you would have no Paypal seller protection.

[trungphung]

if they can refund why paypal not notice me from that? if this money not available why paypal not talk to me or hold on this money.I got the money and used it. and send the item to the buyer but then they can still refund. so how do i appeal it?