How do I switch account types? Please help!

Radix1
New Community Member

I am a content creator and independent journalist, I chose business account and now my funds are all "on hold" and I need them to purchase plane tickets for a flight. I can't seem to get anyone on the phone to assist me. I am not selling/shipping merchandise. What is the best type of account to use? How to I change my account type? How do I get my funds released?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Radix1 

 

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297
The new seller hold as per above link is for anyone receiving payments for goods or services regardless of which account type that they have.

 

If you want to downgrade then there is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
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