Closed credit card account before being sent a refund

Kk569
Contributor
Contributor

I received a refund to a credit card account that l had closed a few weeks ago. How can l get my refund please

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kk569 


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Kk569
Contributor
Contributor
Yes thank you, it wouldnt go through to a secondary paypal account do l contacted the card issuer by livechat and they transferred the amount to another. Great help cheers
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.