Printing Labels

cinjen
Contributor
Contributor

I am trying to print a shipping label, which I have done hundreds of times.  The only thing that is printing is the bottom file:// line.  I have done this 3 times, each time having to void the transaction.

 

Has anybody experience this???

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3 REPLIES 3

lion276
Contributor
Contributor

Yes, it happened to me about 2 years ago.  I can't remember exactly what I had to do, but I think I had to update Java.  I have provided you with a link to Java's website (see below) and their latest version.   The popup that happens to give you the paypal shipping label runs off of Java.  I hope this solves your problem.  I'll keep researching for you and see if there are any other possible solutions.  But, for now, try this.  Let me know if it works.

 

Java

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cinjen
Contributor
Contributor

Thanks so much for your information.  I think maybe Paypal was having problems yesterday???  I was able to successfully print labels today.

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lion276
Contributor
Contributor

Great!  I know I was really upset when it happened to me.  I had several dozen items that needed labels at the time.  Anyway....glad to hear you are up and running again. 

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