Invoice.. safe..covered?

JanisCiguzis
Contributor
Contributor

Dear community,

I've always used paypal only with ebay-related transactions, so there have never been any problems.

Well, there are still none, but the question I wanted to ask -

 

Due to (pretty) high fees of eBay, some sellers ask to pay trough PayPal directly - with an invoice or a money request, so they wouldn't lose their money on the fees, as I already mentioned.

 

Basically, I'm not sure that saving their money would save mine as well, I mean-

Do I get covered by paypal? Is this transaction safe, if my items don't arrive? Or they are really different than the description, wait - what description? - I'm not on any site anymore, there's no description to match, that's a problem.

 

Does this mean that I pay a seller let's say 200$ and he sends me a toy car instead of xbox360.. I can't do anything but keep silent for 30 days, open a claim that I didn't receive ANYTHING and hope that I would get a refund from paypal?

This whole thing is pretty tricky.

 

Can somebody help me out with this?

-

I pay a guy directly trough invoice on paypal 200$ for 100 X items, I don't get them or I get them different, then we decided on (trough emails),

will I get my money back?

Thanks.

 

Please don't tell me something I already know or something that doesn't answer any of my questions, I hate that.

 

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3 REPLIES 3

dallasg
Member
Member

 

You are eligible for PayPal Purchase Protection if:

  • You used PayPal, an eBay invoice or clicked the "Pay Now" button to purchase the item.
  • You paid for the item with one payment (items purchased with multiple payments are not eligible for Purchase Protection).
  • The dispute is for tangible, physical goods that can be posted and are not prohibited by PayPal. Payments for intangibles, services, licenses, items that violate eBay's Prohibited or Restricted items policy, and other digital content are not protected.
  • You open a dispute in your PayPal account via the Resolution Center within 45 days of the payment. You can work with the seller in the Resolution Center to resolve the problem.

 

it seems you would be eligible just for the sheer fact that you are still using paypal. however you may disqualify yourself by other means mentioned above

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JanisCiguzis
Contributor
Contributor

So, it kinda sounds like - If I use paypal anywhere - even in private non-public , I am eligible?

grrr.

 

I need a real answer, why is paypal_admins silent?

 

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dallasg
Member
Member

keep in mind paypal is used for millions of transactions on thousands of sites other than ebay. if buyer protection only applied to ebay, i would think they would have to specify that

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