HOW LONG DOES IT TAKE TO SEND MONEY TO WALMART?

[spyke15]

I sent a few payments to a walmart through pay pal but walmart is saying that there was an error and that they couldn't accept my payment, BUT paypal is sending them the money and paypal said I would be hearing from the company. My question is how long will it take to hear from walmart? And will it work? ANY HELP?

[PayPal_Kevin]

Hello spyke15

Welcome and thank you for your question.  With large merchants such as Walmart, they will typically generate an authorization first, and if that authorization is successful then the payment is processed upon completion of the order.

If Walmart is saying that they can not accept the payment or that the payment was not received, then it is possible there was a problem with the original authorization itself.  This does happen from time to time so it is important that you check your account and see if the payment was actually processed or if there was simply an authorization that was generated. 

Once you have this information please let me know and I will be happy to further assist you.  Take care.

KB

[spyke15]

It said right when I clicked on place my order that the order could not be processed and that it wasn't accepted but paypal sent me an email saying that it's still sending the funds and that it's pending.

[PayPal_Kevin]

Hello spyke15

Thank you for your reply.  Based on this information it appears the order was not processed which means that although PayPal is showing that the order is 'pending', the payment will never process. 

There are times where the order is completed successfully from our end but due to connectivity issues the merchant may never receive the information and therefore it stays in a pending status and the merchant will be unable to complete that transaction.  If you would still like the merchandise then it will be necessary to place a new order and the pending order will typically void itself out within 30 days. 

I hope this helps clear up the matter and if you need anything further please feel free to let me know.  Take care.

KB