Payment pending from Ebay

Faith97
Member
Member

Hello everyone!

 

2 days ago I have sold my item, and I got the payment straight away, but it said "ON HOLD".

Since then the buyer has received the item, we left feedback for each other we messaged for quite a while and we have touched our ding dongs.

 

The payment is still pending, I have messaged Ebay but they are saying the payment from their part was succesful.

I read about this payment pending thing online and I even seen something about the payment can get held up to 21 days.

Seriously ? 21 days?

 

This is my first selling on Ebay with this account so that might be the issue here but I have contacted them so I don't think that is the problem.

Also I have entered the tracking information for the package on Paypal.

 

 

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Faith97

 

New seller hold, feedback does not have any bearing on payment release.

 

Info in link below  >>

 

https://www.paypal.com/selfhelp/article/FAQ1377/1/?country.x=GB&locale.x=en_GB


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Faith97
Member
Member

I understand why this system is, I just don't understand why it's designed this bad.

Thanks anyways guess I'll sit on my butt then.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Faith97

 

If you have uploaded tracking then hopefully it should be released 7 days after delivery.


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Faith97
Member
Member

Unfortunately I didn't get a tracking numer so I added it that way, and I marked it as dispatched on Ebay.

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