Payment pending-Urgent

Callumrana
Contributor
Contributor

Hey, I have sold two items on eBay a few days ago and I have the funds pending. The items have been marked as received and feedback has been left from the buyers on both items. I am just wondering why the funds are still pending and whether there is anyway to speed up the access to the funds.


p.s. I already know about adding tracking number helps, the items have already been sent and received

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

Are you a new seller?? If so and its the new seller hold then the release timings are all in this link >>>

 

http://sellerupdate.ebay.co.uk/autumn2013/changes-payment-holds


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Callumrana
Contributor
Contributor
Yes i am a new user in ebay but surely the time to wait should be decreased as the item has been received surely thats the sign to say the transaction is completed and was successful?
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kernowlass
Esteemed Advisor
Esteemed Advisor

Did you actually READ the link ??


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Callumrana
Contributor
Contributor
Yes i did but that does not answer what im asking, it doesnt say anything about what i said. Because my feedback has been left and items recieved is the time not shortened. I did not have a tracking number.
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kernowlass
Esteemed Advisor
Esteemed Advisor

Well as feedback IS NOT MENTIONED in the link, it means it does not COUNT for payment release.

 

As for items received well paypal only knows they are received if you provide a tracking number and the release times if you provide tracking IS IN THE LINK.


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