Money

DylanMaki
Contributor
Contributor

Hi I have a buyer through ebay who has paid me for an item but the payment is still pending after 5 days, the buyer says that he needs the item asap so that he can use it for personal use, i was wondering if there is any way for paypal to push that payment through to my account.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@DylanMaki

 

Ebay or private transaction?

Is it 'processing' on Ebay or 'pending' on Paypal?

Is it actually showing in your paypal account balance?

Do you have a clearance date?


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DylanMaki
Contributor
Contributor
It is showing that it is pending in paypal.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@DylanMaki

 

ok then if its pending IN your paypal balance then that is to do with the new seller hold and nothing to do with your buyer as they have paid and you should have posted their item really  >>

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
This is the new seller hold that every single seller on Ebay has or will go through.
Normally for the Ebay hold its released when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.

Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746



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