Sold items through my website but get hold on most sales?

Natjohn
Contributor
Contributor

Hi, 

 

I've been selling digital products on my website for a few weeks now, I've had over 10 transactions but only 4 out of the 10 have gone straight into my account the others have been left for pending.

 

Why is this? I understand if I sold them through eBay I'd get the hold because of being a new seller but when someone purchases through my website I still get holds.. I don't understand.

 

If anyone could help me out that would be great.

 

Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Natjohn

 

New seller hold. Info in link below.

 

https://www.paypal.com/selfhelp/article/FAQ3236/2/?country.x=GB&locale.x=en_GB

 

Also be careful as you have NO seller protection for digitial / virtual items and they are high risk of chargebacks.


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