Received invoice from one seller which I didn't make any purchase. Is it a scam?

MichaelCHK
Contributor
Contributor

Hi all. I received a notification from PayPal that someone sent me an invoice to make a payment of USD 500 for purchasing a anti virus software which I didn't make. Could I just leave it like that with out paying or how do I cancel or report this?

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834 REPLIES 834

koschei
Member
Member

So, went to the resolution center to report it and encountered a problem that they said they couldn't resolve. Same issue when contacting the message help. Like it's there but not there. I'm not sure what's going on, but I hope its resolved soon.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@koschei 

@hc13 

@jer-ryd-uro 


Scam money request or invoice that shows in your Paypal account..

Scammers harvest email addresses and send out money requests or invoices hoping that some of those email addresses are linked to an open Paypal account.

The unsuspecting recipient is given a fake Paypal phone number in the 'notes' section added by the scammer.
If you did call that number (DO NOT) to query the transaction the scammer tells you that they need to access your computer / Paypal account to cancel that transaction for you.
They will then hack your computer or Paypal account.

Paypal never put phone numbers on emails or in money requests/invoices, they tell you to contact them via help/contact bottom of their website pages.

If there is a cancel option then cancel it, if not ignore it and it should time out at 30 days.
As long as you don't click to pay it then no money would be transferred.


Advice is voluntary.
Kudos / Solution appreciated.
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xunwang
New Community Member

I received three request for each of over five hundred dollars amount from someone I've never heard of them. so I have no idea who them are or what the payment request are for. I've cancelled all three transaction request in my PayPal account but is there anything more I should do to alert Paypal of the fraud attempt? I can't block those three emails. Please help out to block. Thank you!

 

 

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Kats4444
Contributor
Contributor
I received an email request to pay Apple Pay for $700.00 for gift cards thru PayPal. Just to be safe, I checked my PayPal account, and there was a request to pay. I declined the request, but how do I report it as phishing?
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CoopsMelb
Contributor
Contributor
Similar. Email from Norton requesting US$499..requesting send money via pay pal
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Kats4444
Contributor
Contributor
I found out that you can decline the request and block the one asking for the funds. If you also got an email which I did, you forward the email to phishing@paypal.com
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CoopsMelb
Contributor
Contributor
Thank you
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TgaBopster
Contributor
Contributor

I received a request for over a thousand Australia dollars from someone I've never heard of. The domain of her email address is barred from access on my work browser so I have no idea who she is or what the payment request is for. 

 

The email from Paypal that alerted me to the request said to phone an Australian number to dispute it but I am not in Australia and don't really want to make an international call about it.

 

I've cancelled the transaction request in my PayPal account but is there anything more I should do to alert Paypal of the fraud attempt?

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Kats4444
Contributor
Contributor
Send the email you received to phishing@paypal.com
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Don123456
Contributor
Contributor

First time I have had a problem on Paypal.  I received a fraudulent money request for $299.

Dorothy [removed] sent you a money request

NOTE FROM Dorothy [removed]:

 

 

Thankyou For Subscription of "MS Office 365" 2022 " Paid :: $299. Payment Mode = Credit Card "if you want to cancel it contact us [removed]

She has an AOL e-mail address.  I cancelled the transaction online but when I tried to report it to Paypal with their automated system, no luck.

 

I do buy a MS Office subscription for $99 a year paid for direct on my credit card.  I paid it Nov 22.

 

Can anybody make a money request to Paypal if they have my e-mail?  Should I be on the lookout for further problems?

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