My name is Ruben Roncallo , I bought 3 ticket. to concert of Silvestre Dangon. Oder #. 65435752

[Rrroncallo]

My name is Ruben Roncallo, I bought ticket for concert of Silvestre Dangon on 09/21/2024 in Orlando fl, order # 65435752 , I have not received the ticket, please I need help, thanks

[phamquocthong]

You can do it . Thanks

[PayPal__Jyoti]

Hello @Rrroncallo  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding the purchased tickets not received. Please note a buyer can open a dispute in their PayPal Resolution Center incase their order doesn't arrive or isn’t as described. If you would like PayPal to investigate your case and decide the outcome of the dispute, it must be escalated to a claim within 20 days. You can reach out to our team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team by clicking the contact us option at the bottom of PayPal page.

Hope this information helps,

Jyoti

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