Iave been scammed by Lamoon and don't know how to proceed

[savuti]

Lamoon Prettop must be Facebook scammers. I fell for an add offering a product made in Sydney. They are overseas scammers. I cannot find any legitimate contact details.

[kernowlass · Accepted solution]

@savuti 

https://www.paypal.com/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160

[Jessie-New]

SCammed by Lamoon as well.

I knew something was instantly wrong when my bill of about $51 suddenly became closer to $90 AFTER I made the payment. 

I immediately tried to contact the company to say, "Hey, oops." NO CONTACT INFO.

Transport protection

$2.99 

 *** That was a YES. I wanted that.

Item - bee venom 

$49.97

 *** That was a YES. I wanted that.

Enjoy50% OFF for adding the second one

$26.97

 *** That was a NO! I did not add that. That got "added for me." 

Amount

$79.93

Enjoy50% OFF for adding the second one (Discount)

NO - i didn't approve the extra item 

- $8.09

Handling

??? $8.09 handling? 

$10.77

Insurance

NO -- I did not approve the insurance. 

$7.18 - shipping - ok, whatever. Pretty sure the ad said "free shipping" but whatever. 

Shipping Discount

-$17.95

Total

$89.80

[Babs3654]

Exactly the same problem. I was able to contact them as I tried to stop the transaction. They said to return it when it came which it eventually did. I sent it back to the supplied address and supplied tracking number as requested. That was 12/8. It arrived China 30/8 but has been in customs ever since. I have emailed several times. Originally there was lots of communication as we are encouraged to sort it out directly, but once my complaint ran over the PP period all communication ceased. This morning I tried again and had a reply that email address is permanently closed.

[ElizabethMason]

What was the email address that you corresponded with them